Gujarat government has started Swagat Gujarat Portal Login process at swagat.gujarat.gov.in. Swagat Full Form is State Wide Attention on Grievances by Application of Technology. Using this Swagat Online Portal, one can apply online for taluka swagat program and district swagat program and register their grievances. If unresolved, one can even apply for state level program to register their complaint with the CM Office Gujarat.
Swagat Gujarat Portal is a part of the Chief Minister’s Online Grievance Redressal System. District and taluka swagat programs are organized from 1st to 10th of every month. All the complaints received in these programmes are bound to be resolved in a specified time frame. Long pending complaints are overseen by the CMO Gujarat as well as the Chief Minister himself during state level swagat program.
It is worth noting that state swagat program is organized once in a month on the fourth Thursday of that month. Read this article till the end to know how to make registration for Taluka and District level programs by making Swagat Gujarat Gov In Portal login.
Swagat Gujarat Portal Login at swagat.gujarat.gov.in
- First of all, visit the Swagat Gujarat State Portal at https://swagat.gujarat.gov.in/
- At the homepage, hit at “[Click Here] For Auto Escalation Matrix based New SWAGAT Portal” link.
- Direct Link – https://swagat.gujarat.gov.in/cmog/
- Upon clicking the link, the New Swagat Grievance Portal home page will open.
- On the swagat.gujarat.gov.in/cmog homepage, click at “ફરિયાદી લોગીન” button or directly click https://swagat.gujarat.gov.in/cmog/Citizen_Login.aspx
- Then the Swagat Gujarat Citizen Login page will appear as shown below:-
- Enter Mobile Number and click at “Send OTP” button. Next an OTP would be sent on your mobile number.
- Enter OTP and hit at “Verify OTP” button to open citizen grievances dashboard.
- On the left side of the page, click at “તાલુકા સ્વાગત માટે અરજી કરો” link to open Taluka Swagat Gujarat Apply Online Form:-
- Enter all the asked details accurately to apply online for Taluka Swagat Gujarat Program.
- Even one can click at “જિલ્લા સ્વાગત માટે અરજી કરો” link to open District Swagat program confirmation page.
- Finally, select “જિલ્લા” option and click “Proceed” button to open District Swagat program apply online page.
- Enter all the asked details accurately to apply online for District Swagat Gujarat Program.
Gujarat CM Online Complaint Registration Hierarchy
- Village Swagat Program – Complaints are resolved at the village level itself. તલાટી કમ મંત્રીશ્રી દ્વારા દર મહિનાની ૧ થી ૧૦ તારીખ દરમિયાન ગ્રામ પંચાયત ખાતે અરજીઓ સ્વીકારવામાં આવે છે. દર મહિનાની 1 થી 10 તારીખ સુધી 13,695 ગ્રામ પંચાયત કચેરીઓ પર યોજાય છે. If grievance remain unresolved, then apply online for Taluka level program.
- Taluka Swagat Program – Complaints are resolved in the Taluka Swagat program held at taluka level between 1st to 10th of every month. Link to apply online for Taluka Swagat Program – https://swagat.gujarat.gov.in/cmog/Citizen_Login.aspx?gty=TS&frm=ws. દર મહિનાની ૧ થી ૧૦ તારીખ સુધીમાં પ્રાંત અધિકારીશ્રી/મામલતદારશ્રીને ઉદ્દેશીને અરજી કરવાની રહેશે. If grievance is still unresolved, then apply online for district level program.
- District Swagat Program – Complaints are resolved in the District Swagat program held at district level between 1st to 10th of every month. Link to apply online for District Swagat Program – https://swagat.gujarat.gov.in/cmog/Citizen_Login.aspx?gty=DS&frm=ws. દર મહિનાની ૧ થી ૧૦ તારીખ સુધીમાં જિલ્લા કલેકટરશ્રીને ઉદ્દેશીને અરજી કરવાની રહેશે. If grievance is still unresolved, then file complaint directly with the CMO Gujarat.
- State Swagat Program – Complaints are resolved in the State Swagat program by the officials from CM Office Gujarat. State level program is held on the 4th Thursday of every month. Sometimes, this program is attended by the hon’ble Chief Minister himself.
ફરિયાદ નિવારણ પ્રક્રિયા
- ફરિયાદ નોંધાવો – સીધી ઓનલાઈન ફરિયાદ નોંધાવો.
- ફરિયાદની સ્થિતિ – અરજી સંદર્ભે થયેલ કાર્યવાહીની સ્થિતિ જાણવા મોબાઈલ નંબરથી લોગીન કરવું.
- ફરિયાદ અંગે પ્રતિસાદ – ફરિયાદોના નિકાલ અંગે પ્રતિસાદ/સૂચનો મોકલો.
For citizen login, visit the official website https://swagat.gujarat.gov.in/cmog/Citizen_Login.aspx?frm=ws